Refund policy

Acceptance of returns h2>

We will only accept returns if you contact us within 7 days after the item arrives.
Please contact the following after confirming the return policy.
In addition, we do not accept returns due to customer's convenience. Please note. p> [Return Contact]

Hospitalite GK, 111-0053, 5-8-11 Asakusabashi, Taito-ku, Tokyo, Otomi Building, Japan < / address>

Return conditions h2>

We accept returns only in the following cases. p>

  • In case of defective product li>
  • If the delivered item is different li> ul>

    However, we cannot accept returns in the following cases. p>

    • Products used li>
    • Products that have been scratched or damaged by the customer li> ul>

Whether or not there is a shipping charge for returned goods h2>

We will bear the shipping costs for returning and resending the product. p>